Return & Refund Policy

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Effective Date: 20-06-2025
Company: Rablik Private Limited
Brand: Rablik TechSet
Website: techset.rablik.com

At Rablik TechSet, customer satisfaction is our priority. We offer a simple and transparent return and refund process for eligible orders.

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📦 1. Return Eligibility

You can request a return or replacement within 7 days of product delivery only if:

• The product is damaged or defective upon delivery
• The product received is incorrect (wrong model or variant)
• The product is not functioning as described and confirmed by our support team

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🚫 Non-Returnable Items

Returns are not accepted for:

• Products damaged due to misuse, physical damage, or unauthorized repairs
• Software-only products or license-based digital tools
• Customized kits or orders made specifically for your requirement
• Products returned without original packaging, invoice, or accessories

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📹 2. Unboxing Video Required

To process your return request, you must:

• Share an unboxing video clearly showing the issue
• Raise the return request within 14 days of delivery
• Ensure the product is unused, undamaged, and in original condition

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🔄 3. Replacement or Refund

Once verified by our team:

• A replacement unit will be sent (free of cost)
• If replacement is not available, a refund will be issued
• Refunds are processed within 5–7 working days to the original payment method

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💬 4. How to Request a Return

To initiate a return or replacement:

1. Email us at mail@techset.rablik.com
2. Mention your order ID, issue, and attach photos/video
3. Our team will verify and assist you through the next steps

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📌 5. Cancellation Before Shipping

• Orders can be cancelled before they are shipped for a full refund
• After dispatch, cancellation is not possible unless the product is eligible for return

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📝 Notes:

• Shipping charges (if any) are non-refundable
• We reserve the right to approve or reject a return based on investigation
• Refunds will be made only after receiving and inspecting the returned item

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📞 Contact Us

Rablik Private Limited
📧 Email: mail@techset.rablik.com
📞 Phone: 7828782188
📍 Address: Ground, C/O Dhansay Baghel,
Surangiyapara babu semra,
Bastar, Bastar, Chhattisgarh,
494001

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